Global Key Account Manager

What you'll do

• Global responsibility to manage GKA and achieve long term financial and strategic ambition & short-term targets.
  
• Build managing strategy to achieve sustainable growth in the account. 

• Responsibilities
  
  
• Defines and executes global / regional / local account strategy, including annual revenue plan (KP) and target plan (TP).
  
• Identifies business opportunities, steers business development budgets for agreed accounts and defined objectives.
  
• Translates customer’s strategy and priorities into a joint innovation roadmap.
  
• Drives and rolls-out customer approvals and pushes upstream solution selling.
  
• Develops and maintains sustainable and long-term relationships with key accounts, key executives and sponsors.
  
• Implements new customer acquisition plans for chain and prestige accounts.
  
• Defines account-specific pricing, negotiates contracts, ensures fulfillment of commitments and implementation of commercial policy.
  
• Collaboration, coordination with internal site owners to identify, develop, manage opportunities, projects across all sites.
  
• Internal stakeholders mgmt. such as /including monthly GKA reviews.
  
• Base business management, new business development for both maintenance and growth.
  
• Develops and maintains strong executive and cross-functional relationships at HQ and key locations.
  
• Steers and supports internal resources to execute account strategy.
  
• Delivers account targets KP/TP OSG and PC.
  
• Analyzes financial KPIs and proactively steers key account business.
  
• Responsible for timely and accurate admin. tasks supporting account strategy incl. sales forecast updates, monthly reports, etc.
  

• Accountabilities (Time in %)
  
  
• Define and drive Global Key Account penetration strategy and plan.                    20%
  
• Exceed financial goals and KSIs.                    30%
  
• Build customer relationships including top to top relationship and connections.                    20%
  
• GKA value chain and full potential mapping, drive long term sustainable pipeline.                    20%
  
• Managing crisis in key account operation.                    10%