Technical Sales Representative

What you'll do

• Lead efforts to meet volume, sales growth, and customer profit contribution goals while building lasting partnerships.
• Develop and implement thoughtful, customer-centric account plans to ensure business retention and growth, with a focus on technical support and product innovations.
• Collaborate with cross-functional teams to manage customer's costs and deliver tailored account strategies that provide superior service and technical solutions.
• Analyse customer adhesive potential and stay attuned to competitor activities, leveraging insights to offer the best solutions.
• Build strong, trust-based relationships with customers while negotiating favourable pricing and contract terms. Implement strategies that secure long-term business partnerships.
• Be part of an international team and coordinate all internal functions with customer teams potentially involving training in Germany at Henkel HQ.
• Maintain accurate and up-to-date CRM (ACE-SAP) documentation to ensure seamless communication and understanding of customer needs.
• Offer practical technical knowledge for all markets in the territory, helping customers understand the full potential of our products.
• Design and manage account plans that align with broader market strategies and objectives.
• Be the go-to person for customer needs, using relationship management tools to anticipate trends and build detailed customer profiles.
• Take responsibility for the T&E (Travel & Entertainment) budget, ensuring efficient use of resources.
• Plan customer visits and travel to maximize time spent with clients and improve productivity.